PROCESS APP FOR CEMENT INDUSTRY
Tech Stack
Client
An Indian cement manufacturer with a 20 million-tonne annual capacity across 5 plants sought modernization; all without compromising tight profit margins or disrupting its intricate supply chain.
The Business Challenge
Manual, paper-heavy workflows created three critical pain points:
- Slow cash & delivery cycles: Approvals dragged, orders slipped, customers complained.
- Zero real-time visibility: Managers discovered problems days after they surfaced.
- Rising audit pressure—Regulators wanted granular, up-to-date data the firm couldn’t supply.
Leadership saw that scaling output under these conditions would inflate costs and invite compliance risk.
Our Approach
We opened with a 2 week Discovery sprint:
- On-site workshops with logistics, finance, and IT to surface bottlenecks.
- End-to-end mapping of order-to-cash and dispatch flows, ranked by business impact.
We turned our findings into a focused action plan: every feature was mapped to a board-level goal—faster deliveries, lower cost per tonne, or quicker audits—so the project stayed laser-aligned with what matters most
The Solution
GiSax delivered a cloud-native “Sales & Logistics Control Center” on web and mobile:
- Operations Hub
- Role-based dashboards for 50+ personas to show live orders, fleet status, and credit limits.
- Digital approvals replace phone calls, shrinking order-release time from days to hours.
- Insights Engine
- Rule-driven alerts flag delays, stockouts, or margin dips the moment they appear.
- Drill-downs expose root causes—route changes, loading errors, pricing overrides—so teams fix issues, not just log them.
Built with React, Spring Boot micro services, PostgreSQL, and AWS Lambda, the stack plugged straight into their existing SAP.
Impact
- Logistics costs -2–3 % through smarter routing and fuller loads.
- Sales conversion +15 % thanks to instant quotes and clear inventory visibility.
- 40+ KPIs live in one dashboard, ending spreadsheet hunts.
85 % user adoption in 4 weeks—helped by in-app tips and zero-learning-curve UI.
Delivery Highlights
- First module in ten weeks via two-week sprints.
- Follow-the-sun team: On-site product owner, near-shore design, offshore dev & QA.
- Pilot-to-scale rollout: Power users validated each release before plant-wide launch.
- 300+ staff trained through micro-video lessons and floor-walk sessions.
Client Voice
“Moving approvals from paper to one dashboard felt like we turned on the lights in a dark warehouse.” — Head of Operations
What It Means for Other Enterprises in this Industry
Heavy-asset industries often accept slow, manual coordination as the cost of doing business. This project proves a focused, metrics-driven automation program that can:
- Give every department a single source of truth.
- Trim operating costs while supporting rapid growth.
- Build a live audit trail that keeps regulators satisfied.
If your operations are still buried in spreadsheets, let’s discuss turning them into a real-time control tower—so your team can focus on growth, not paperwork.